If any of our products just won’t work for you, please email us at [email protected] and let us know and we’ll forward a FREE Return Shipping label, so you can return that product quickly.
We appreciate your trust and want to make doing business with us always easy, just like Free Returns.
We take pride in the quality of our products and in offering great customer service:
If you are not completely satisfied with your purchase, please follow the guidelines detailed below and we will be happy to help you to return your purchase.
- Merchandise can be returned within 30 days in unused, like-new, 100% salable condition.
- Bricraft warrants our products to be free from defects in materials and workmanship for 90 days from the date of purchase.
- This warranty is designed to protect you against defects in materials and workmanship only. *Please be aware that defects are most likely to be discovered during the first 90 days of use.
- Like any product, your Bricraft product will wear over time with normal use.
- This warranty does not cover damage resulting from wear and tear, misuse, or abuse. If you return an item due to these reasons, Bricraft reserves the right to determine replacement of the item.
- All damage and shortage claims should be made within 30 days of delivery. If damaged upon arrival, you have the right to refuse the order.
- A refund will be issued to the original form of payment within 5-7 business days of receiving the returned item at our warehouse.
The leathers for our wallets are natural products. They may have variations in color, visible marks or wrinkles, which are unique and give the leather its personality.
Our products may have changed from time to time, including design modifications, use of materials and occasional color variations. These changes may or may not be announced and are made to enhance the product or take advantage of production efficiency. These changes will NEVER impact the effectiveness of our products to shield against electronic pickpocketing and your protection.